Case Study: ICU in Western Australia
Client
A hospital in Western Australia's ICU
Challenge
The ICU of a hospital in Western Australia faces the ongoing challenge of creating a dynamic 24-hour, 3-month-long medical roster for over 20 people. They want to implement automatic scheduling.
Their roster has the following requirements
- Certain skills need to be present 24/7
- Hours worked for each employee are within strict limits
- Certain shift types (e.g., long days and nights) are distributed equally
- Both individual preferences and availability are accounted for
- Junior employees are always supervised
- Continuity of care, i.e., having the same person do the same role for several days.
Solution
To address this ongoing challenge, the ICU of the hospital decided to use RosterLab, a software that streamlined the rostering process. RosterLab allowed all staff members to input their preferences, leave requests and availability, which it considered while ensuring that all the roster requirements are met. It also optimised staffing requirements and reported on whether it was possible to meet their minimum staffing requirements during each period of the day.
