Fill Open Shifts Instantly

An open shift is an unassigned work period that needs to be filled. These typically occur when an employee calls in sick, takes unexpected leave, or when you have last-minute staffing needs. Open shifts can be broadcast to qualified staff who can then volunteer to take the shift.

Open shifts are critical for maintaining adequate staffing levels and ensuring quality service. They help you avoid expensive agency staff, reduce overtime costs, and give employees opportunities for extra hours. Quick filling of open shifts prevents service disruptions and maintains team morale by avoiding understaffing.

With RosterLab's instant notification system, open shifts can be filled within minutes. As soon as you post an open shift, all qualified and available staff receive push notifications. The first suitable employee to accept gets the shift, and the roster is automatically updated.

Employees receive instant push notifications on their mobile devices when shifts matching their qualifications become available. They can also check the app proactively to see all open shifts they're eligible for.

Yes! You can set precise criteria for each open shift including required qualifications, minimum experience level, specific departments or teams, and availability requirements.

The system operates on a first-come, first-served basis by default.

Open shifts helps reduce costly agency and overtime usage by quickly filling gaps with your existing staff pool. Instead of calling expensive agency workers or paying overtime rates, you can instantly broadcast shifts to available employees at regular rates. The system also reduces administrative time spent on phone calls and manual coordination, freeing up managers for more valuable tasks.

The shift is reopened and automatically shared with the employees who were originally offered it.