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Optimised, Efficient Ground Crew Rosters
Create intelligent AI rosters that balance baggage handlers, ramp agents, and GSE operators across shifts.
Ensure certified staff for GSE and specialist operations
Balance workload across ramp, baggage, and service teams
Safety compliance and fatigue management
Better Airport Operations Start with Smart Ground Crew Rostering
Build efficient and fair ground crew rosters in minutes, not days. Discover how:
GSE certification tracking
Ensure staff with proper certifications for tugs, belt loaders, aircraft stairs, and dangerous goods handling are assigned to each shift.
Cross-team coordination
Balance workload across ramp operations, baggage handling, and aircraft servicing teams for efficient operations.
Fatigue management
Maintain safety standards with intelligent fatigue management, rest period enforcement, and workload distribution.
Staff Preferences
Manual
Mon
Tue
Wed
Thu
Fri
Sat
Sun
11Night
12Night
13Off
14Off
15AM
16AM
17Off
Preferences Met:30%
•Balancing union rules with individual preferences is challenging.
•Schedulers worry about staffing coverage
•Limited flexibility
Perfect For Airport Ground Operations
Manage Equipment Certifications
Track and enforce GSE certifications including tugs, belt loaders, pushback tractors, aircraft stairs, and dangerous goods handling.
Coordinate Multiple Teams
Balance ramp agents, baggage handlers, aircraft servicers, and marshalling staff across all shifts and terminal areas.
Reduce Fatigue & Burnout
Fairly distribute workload and enforce rest periods to maintain safety standards and improve staff retention in demanding airport operations.
Meet More Staff Preferences
Help ground crew achieve better work-life balance by considering preferences whilst ensuring critical flight operations are fully supported.
Optimise Staffing Levels
Understand actual staffing needs better and determine optimal team size for each operation and shift pattern.
Frequently Asked Questions
Questions we hear from airport operations managers
Yes. Baggage handlers, ramp agents, and other ground crew can submit shift preferences, time-off requests, and availability through our mobile app. RosterLab's self-rostering feature lets staff bid for available shifts while maintaining coverage requirements and certification rules.
RosterLab identifies replacement staff who meet the required certifications (GSE operations, aircraft marshalling, etc.), checks their recent hours to avoid fatigue, and fills gaps quickly. The system prevents unsafe coverage by alerting you if a shift can't be properly staffed.
RosterLab uses algorithm-based shift allocation that eliminates subjective bias. Every shift assignment is based on objective criteria: certifications, availability, workload balance, and compliance rules.
Yes. RosterLab manages all certifications including GSE operations (tugs, belt loaders, aircraft stairs), dangerous goods handling, aircraft marshalling, and more. You can instantly see which critical certifications are held by only one or two people and plan accordingly.
Build Smarter, Fairer Ground Crew Rosters
Join airports that have streamlined ground operations and improved staff satisfaction