Government agency chooses RosterLab to help streamline staff schedules
RosterLab has partnered with a government agency in New South Wales to deliver an optimised rostering system that improves fairness, efficiency, and operational oversight across its legal workforce team.
Meeting the challenge of fairer workforce scheduling
Managing rosters across a large, government agency presents unique challenges. Staff availability changes, fairness in shift allocations, and maintaining oversight are critical for supporting both staff wellbeing and service delivery.
Through this partnership, the agency is rolling out an AI‑driven scheduling system that automatically rebalances workloads, maintains fairness, and lets planners adjust rosters in minutes rather than hours, reducing administrative burden.
The platform also makes shift swaps easy for staff while giving managers full visibility.
“We’re excited to implement RosterLab to improve efficiency and fairness across key areas of our organisation” - Senior Project Officer
