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Flexible, Optimised Telehealth Rosters
Create optimised AI rosters that balance consultation demands, fair shift distribution, and telehealth staff wellbeing.
Maintain optimal staffing throughout consultation peaks
Empower staff with balanced, equitable shift distribution
Improve telehealth staff retention and work-life balance
Manage your virtual EDs and nurses remotely
The best AI rostering tool for telehealth staff
Fast. Optimised. Made for telehealth services. Adapt to changes fast.
Reduce rostering administration
Eliminate the need for manual rostering - giving you time back to focus on service quality and team wellbeing.
Manage consultation peaks
Schedule appropriate staffing around peak appointment times and consultation schedules while maintaining coverage.
Better engagement, better care
Consider staff preferences while ensuring fairness, reducing burnout and supporting work-life balance.
Roster your team remotely
Manage distributed telehealth teams from anywhere with cloud-based rostering that keeps everyone connected and coordinated.
Staff Preferences
Manual
Mon
Tue
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11Night
12Night
13Off
14Off
15AM
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17Off
Preferences Met:30%
•Balancing union rules with individual preferences is challenging.
•Schedulers worry about staffing coverage
•Limited flexibility
Perfect For Telehealth Roster Challenges
Auto-Schedule Peak Periods Without Disrupting Coverage
Ensure adequate staffing during appointment peaks and consultation schedules while maintaining service coverage.
Optimise Shifts for Complex Skill Mix
Automatically balance clinical staff with support staff across all service areas, ensuring proper skill mix and supervision.
Adapt to Staff Changes With Ease and Confidence
Manage staffing changes in a structured, consistent way - so your rosters stay accurate, organised, and stress-free.
Better Wellbeing, Less Fatigue
Enforce rest periods to prevent dangerous consecutive shift patterns that lead to burnout and fatigue. Staff can also input preferences for better work-life balance.
TELEHEALTH-FIRST WORKFLOW
How Telehealth Staff Engage with Their Rosters
Built around consultation demands, preferences, and wellbeing, not just top-down rostering
1
Set Staffing Requirements
Define skill mix needs (clinical and support staff), service area requirements, and telehealth coverage needs.
2
Staff Submit Preferences & Availability
Via mobile app, staff indicate shift preferences, time off requests, and availability. No emails or paper forms.
3
AI Generates Compliant Roster
RosterLab balances preferences, consultation peaks, shift equity, and union rules to create compliant rosters.
4
Publish to Mobile
Rosters sync instantly to staff phones. They see their shifts and can request swaps with real-time updates.
5
Staff Self-Roster Open Shifts
Unfilled shifts are posted as "open shifts" - staff can pick them up directly if qualified and within hour limits.
6
Handle Last-Minute Changes
If someone calls in sick, RosterLab shows who can safely fill the gap without breaking ratios or fatigue rules.
Ready to streamline your telehealth rostering?
See How It WorksEssential Features for Telehealth Rostering
Purpose-built tools that address the unique complexity of telehealth service rosters
Automatic Roster Generation
Automatically generate compliant rosters that enforce union rules and requirements. Reduce roster admin by 90%.
Learn more →Self Scheduling
Staff submit preferences, availability, and manage time-off requests directly from their phones.
Instant Roster Changes
When staff call in sick, see who's qualified and available to fill the gap without breaking compliance or skill mix requirements.
Learn more →Staff Management
Stay on top of staff changes with ease. Manage staffing consistently so rosters stay accurate, compliant, and stress-free.
Learn more →Trusted by leading healthcare organisations
Frequently Asked Questions
Questions we hear from telehealth service managers
RosterLab enforces union rules automatically, including maximum consecutive shifts, minimum rest periods, and fatigue management requirements. The AI will flag rosters that violate compliance rules.
Staff can request protected time for high-volume consultation periods through the mobile app. RosterLab schedules appropriate staffing around peak appointment times and balances the rest of the roster to ensure telehealth service coverage while maintaining work-life balance.
RosterLab automatically distributes shifts equitably across all telehealth staff, preventing burnout and ensuring fairness. The system manages appropriate transitions between shifts to reduce sick leave and fatigue.
Yes. There's been a significant culture change in healthcare - telehealth staff now prioritise work-life balance more than ever. By creating safe, fair, and flexible rosters that respect personal preferences, RosterLab increases staff engagement and job satisfaction. High engagement leads to better patient care outcomes. The system balances preferences with staffing requirements, making it easier for working parents and those with other commitments to stay in the workforce.
By distributing team members across multiple time zones, each group can work during their normal daytime hours. As one region ends its workday, another region begins, creating seamless round-the-clock coverage.
Build Compliant, Fairer Telehealth Rosters
Join telehealth services that have improved staff retention, reduced burnout, and built positive team environments