Royal Perth Hospital Partners with RosterLab for Smarter Rosters

The Royal Perth Hospital (RPH), a leading tertiary hospital in Western Australia, has partnered with RosterLab to implement an AI-driven rostering solution for its Acute Medical Unit (AMU) and Intensive Care Unit (ICU).

The move marks a significant step towards strengthening workforce flexibility, supporting clinical teams, and enhancing continuity of care in two of the hospital’s most critical departments.

Smarter Rostering for a Demanding Environment

Prior to adopting RosterLab, Royal Perth Hospital relied on manual Excel-based rosters, a method common across healthcare but increasingly limiting for managing the high acuity, complexity, and rapid pace of modern clinical environments.

Manual rostering methods can make it challenging to meet the evolving needs of high-acuity environments like AMU and ICU, which requires dynamic, fair, and efficient staffing solutions. These traditional approaches make it difficult to optimise workforce allocation, maintain equitable shift distribution, and respond swiftly to fluctuating patient volumes.

Like many healthcare organisations, the hospital faced the challenge of maintaining optimal coverage, supporting clinician wellbeing, and ensuring compliance with complex workforce agreements, including the WA Health System AMA Agreement.

Powering Faster, Fairer and Compliant Schedules

The new rostering solution, implemented in March 2025, introduces a rule-based, highly flexible system tailored to the unique needs of acute and intensive care environments. RosterLab's platform enables:

• Automated compliance with industrial agreements and department-specific rules
• Complete 13-week rosters generated in under 30 minutes
• Flexible support for diverse shift patterns and team hierarchies
• Quick response to last-minute changes by rewriting rosters with minimal disruption
• Fair distribution of shifts for all staff
• Staff visibility into team leave to improve planning and work-life balance

The AMU registrar roster is the first phase of the rollout, with expected completion of all rosters by May 2025.

Improving Wellbeing and Continuity of Patient Care

By modernising its rostering practices, Royal Perth Hospital aims to strengthen continuity of patient care, support staff wellbeing, reduce administrative overheads, and enable a smarter balance of workload distribution. The implementation is particularly timely, given widespread industry challenges around clinician shortages and the need for sustainable rostering practices.

“Ensuring clinical safety, optimising staffing levels, and enhancing work-life balance were key drivers for this initiative,” says Daniel Ge, rostering specialist and co-founder at RosterLab. “With improved visibility over team availability and better integration of leave planning, staff can organise their professional and personal commitments with greater confidence.”

Safeguarding Rostering Knowledge and Empowering Teams

The transition to RosterLab also addresses a common risk in healthcare rostering - loss of institutional knowledge. By digitising roster logic and rules, Royal Perth Hospital is preserving critical operational expertise and ensuring consistent quality despite changes in roster coordinators or administrators.

Early benefits already observed in similar healthcare settings include:

• Significant reductions in manual rostering time
• Improved staff satisfaction
• Better continuity of care

The team at RosterLab is excited to be supporting Royal Perth Hospital with their rostering solutions and looks forward to continuing to help them optimise staffing, improve wellbeing, and enhance continuity of patient care across their critical services.

Facing rostering challenges in your team? Get in touch to learn how RosterLab’s AI-powered scheduling can help - or book a demo today.