
Sunny Feng
Co-Founder - Product & Marketing
Sunny leads our product and marketing strategy, shaping the vision behind what we build and how we bring it to the world. She's passionate about creating user-centric tools and truly supports the people who rely on them.
Articles by Sunny Feng
Blog Posts

How to Navigate Fair Holiday Scheduling for Staff
Avoid Christmas staff scheduling chaos with fair, transparent holiday schedules that reduce burnout & support happier, healthier teams.

Skeleton Staffing - The Complete Guide to Managing Lean Operations
Learn how to implement skeleton staffing effectively. Discover how better rostering best practices can help maintain operations with minimal staff.

Improving continuity of care in healthcare: a comprehensive guide
Discover how healthcare teams safeguard continuity of care despite tight resources, hiring freezes, and growing patient needs. Read more.

7 different types of shifts for staff scheduling
There are many different shift types for modern workforces. Choosing the correct shift type for your team's work schedule can make a big difference.

Optimizing On-Call Scheduling: A Win-Win for Work-Life Balance
Discover how to balance on-call scheduling with RosterLab for happier staff and operational efficiency.

How to Implement Self-Scheduling for Modern Teams
Learn how to implement self-scheduling in five clear steps to boost flexibility, staff satisfaction, and operational efficiency.

Guest Blog - A study about self-rostering
Kait O’Callahan, Clinical Coordinator at Unitec, is our guest author. She, along with Sharon Sitters, Lecturer at Unitec, and Mike Peterson, Clinical Tutor at Whanganui Hospital, have done a study through Unitec into the perceptions around self-rostering in radiographers. Rosterlab was fortunate enough to support their research with our AI rostering platform.

Open shifts 101: Understanding the Basics of Open Shifts
Dive into our beginner's guide to open shifts: grasp the essentials and master effective implementation. Learn more about open shifts.

The 4 levels of staff schedule optimisation
An excellent roster is one that best meets and enables a unit’s staffing coverage requirements. Real life is complex and nuanced, so simple representations of which staff we need and when we need them can always be improved. In this article, we present four different levels of staffing optimisation. Each level represents a more complex rostering problem, allowing for more optimisation possibilities and considerably more effort and skill to construct.

Rosterlab: our official guide to rostering
There are so many ways to make a roster: fixed repeating patterns, rotating shifts, preferences, different shifts lengths, self-rostering, open shifts and more. In this guide, we present our guide for how we recommend people make and manage rosters for both optimal staff retention, and skill mix.

Roster more effectively with Excel Ep2: Sleep Days after Night Shifts
For those of us writing rosters with 24-hour coverage, there is the necessity to account for sleep days for those that are transitioning from night shifts to day shifts. Sometimes in the deep roster writing state, we can lose track of these things in the struggle to fill every shift. Let's set up some Excel formulas to check this for us instead of seeing it ourselves much later.

Roster more effectively with Excel Ep1: Staffing level counts
Have you ever wondered how to set up your rostering spreadsheet to quickly check if you have the right number of people on every day? Maybe you already have, but you would like some colour coding or even a quick check that every day is staffed correctly. In this post, I will go over some easy-to-implement excel formulas to do just that.

Rosterlab’s New Rostering Assistant Tier - The What’s and the Why’s.
When we set out to make an AI rostering platform, the team at Rosterlab encountered many, many Excel spreadsheets. We’ve also wound up making innumerable spreadsheets ourselves. It's part of the territory of rostering, and also part of the territory of testing a rostering AI. In this post, we go into the how what, and why of the new Rosterlab Free Tier (the who is us, and when is sign up here now).

Rosterball - Looking into the statistics of good and bad rosters
Staff rostering has a tremendous amount in common with the ideas explored in one of my favourite movies, Moneyball. Like Brad Pitt, rosterers have to squeeze a winning amount of productivity out of their team, while staying within a limited budget.

How to Navigate Staff Scheduling Trade-offs To Keep Teams Happy
Staff scheduling is a juggling act to satisfy one requirement at the expense of another. The reality is it’s almost impossible to satisfy every single requirement - so how do we choose the trade-offs to prioritise?

How to implement rotating rosters for your organisation
Learn how rotating rosters work, why they matter, and how to implement them in your organisation to improve fairness, flexibility, and shift coverage.
Case Studies

Case Study: ICU in Western Australia
Client: A hospital in Western Australia's ICU By using RosterLab, the ICU of the hospital was able to automatically create an effective 24-hour medical roster that meets all the department's requirements.

Case Study: Dargaville Medical Centre
With RosterLab, Dargaville has cut its scheduling time from 2-3 days every four weeks to 3 hours, freeing up more time to focus on clinical and patient care.
